Alliance Laundry Holdings LLC is the parent company of Alliance Laundry Systems LLC – the largest manufacturer of commercial washing machines and laundry equipment in the world. We have been a leader in the North American commercial laundry industry for more than a decade. With the addition of our European operations and export sales, we’re also leading the way in new markets around the world.
Alliance is committed to achieving effective corporate governance and upholding the highest ethical standards with a commitment to integrity, compliance, respect, teamwork, quality, innovation and customer satisfaction. We have adopted a Code of Business Conduct and Ethics for board members and all Alliance employees. These materials are available on our website.
Alliance Laundry Holdings LLC and all its direct and indirect subsidiaries, (herein after referred to as “Alliance Holdings,” “Alliance,” “Company,” “we,” “our” and “us”) are proud to offer innovative and high-quality products and customer responsive services.
As limited liability companies, neither Alliance Laundry Holdings LLC nor its wholly owned subsidiary, Alliance Laundry Systems LLC, has a board of directors and neither entity has a board of managers. The ultimate function of our board of directors is fulfilled by the board of directors of ALH Holding Inc., which is the parent company and single managing member of Alliance Laundry Holdings LLC.
Codes and policies
At Alliance, we expect to maintain and continue to enhance our reputation for excellence in our systems, products and services, and we must preserve the integrity of our behavior. Our reputation rests on our company’s unwavering commitment to the highest ethical standards.
We stand for more than mere compliance with the letter of laws and regulations; we want to uphold the spirit of ethical conduct. Our Company’s philosophy is to foster an environment of honesty, integrity and open communications in all aspects of the business.
Below you’ll find our Code of Business Conduct and Ethics that all employees and directors are expected to uphold. From all of us, we thank you for your continued commitment to the highest levels of excellence and integrity.
Our beliefs in high ethical standards are carried through in our commitments to integrity, compliance, respect, teamwork, quality, innovation and customer satisfaction.
We are honest and forthright in all dealings with others: co-workers, customers, suppliers, shareholders, competitors and the community. We are committed to a high standard of business behavior and ethical practice in all business endeavors.
We conduct business in compliance with all applicable laws and regulations that relate to the Company’s worldwide business interests.
We consistently treat others with respect and dignity, recognizing the significant benefits that come from the diversity of individuals and ideas.
We work together as a team across all functions and business segments for the collective interests of the Company. The team promotes an environment of openness, challenge and growth.
We are committed to providing products and services that meet or exceed customers’ expectations through the continuous improvement of our core processes and the active involvement of our employees to comply with requirements.
Consistent with the company’s heritage, we seek innovative and creative approaches to developing products and services that provide the best customer value. We seek innovative and creative approaches to improving business processes in an efficient and cost effective manner.
We offer the customer the best quality products and services which meet or exceed customer expectations. We treat the customer fairly and with respect in all business transactions.
Our success depends on the commitment of each one of us and on our ability to embrace the Alliance standards of business conduct and ethics in all that we do.
Code of Business Conduct and Ethics (PDF)
Code of Business Conduct and Ethics – Chinese (PDF)
Code of Business Conduct and Ethics – Czech (PDF)
Code of Business Conduct and Ethics – Dutch (PDF)
Code of Business Conduct and Ethics – French (PDF)
Code of Business Conduct and Ethics – Spanish (PDF)
Code of Business Conduct and Ethics – Portuguese Brazil (PDF)
Code of Business Conduct and Ethics – Vietnamese (PDF)
Code of Business Conduct and Ethics – Italian (PDF)
Support of Human Rights in Our Business Practices (PDF)
Our Approach to UK Taxation (PDF)
Reporting concern policy
AUDIT AND COMPLIANCE COMMITTEE POLICY FOR PROTECTION OF EMPLOYEES WHO PROVIDE EVIDENCE OF FRAUD OR FINANCIAL IRREGULARITY
No officer or employee of Alliance will be discharged, demoted, suspended, threatened, harassed, or in any other manner discriminated against in the terms and conditions of employment because of any lawful act of the officer or employee to (1) provide information, cause information to be provided, or otherwise assist in an investigation regarding any conduct which the employee reasonably believes constitutes a violation of the law or any rule or regulation of the Securities and Exchange Commission, when the information or assistance is provided to the Audit Committee or a federal regulatory or law enforcement agency, a member of Congress or any committee of Congress, or a person with supervisory authority over the employee; or (2) to file, cause to be filed, testify, participate in, or otherwise assist in a proceeding filed or about to be filed relating to an alleged violation of federal law, any rule or regulation of the Securities and Exchange Commission. As stated in Alliance’s Code Business Conduct and Ethics, all employees are obligated to report instances of fraud, misconduct, or violations of the law. The Code of Business Conduct and Ethics also states that individuals are protected from retaliation as a result of such reporting.
At Alliance Laundry ethics is not negotiable. The Company has a longstanding procedure in place for employees, suppliers, customers, stockholders and the public to report any ethics, policy violation, or code of conduct issue. This procedure is contained in the Alliance Laundry Code of Business Conduct and Ethics which is translated and distributed to employees worldwide and posted on the Company website in multiple languages.
An important feature of the Code of Business Conduct and Ethics is the Alliance Hotline, a toll-free telephone hotline and website both of which are available to report concerns. This helpline and website are staffed by an independent, third-party service provider with specialists who will listen to your concerns. Its communications specialists are multilingual and available 24 hours a day, seven days a week. The Company takes every incident report very seriously. Accordingly, every call to this dedicated telephone line or post to the website is logged and a record of the incident report is forwarded via e-mail (and other means if circumstances warrant) to the Company for investigation and response. Further, an important feature of the helpline and website is that individuals may report an incident or concern on an anonymous basis. If you need to discuss an issue or report potentially unethical behavior, a potentially law violation or a company policy, please contact:
- Your supervisor
- The leader at your plant or facility
- Your human resources representative
- The legal department
- The confidential and anonymous Alliance Hotline* — visit www.alliancehotline.com or call:
Universal International Free: 800-1777-9999
Belgium/France/Germany/Italy/Norway/Spain/United Kingdom: 00-800-1777-9999
Czech Republic: 800-701-383
Brazil: (UIFN) 0021-800-1777-9999
(Rio de Janiero local) +55 2120181111
Hong Kong: 001-800-1777-9999
United Arab Emirates: 8000-3570-3169
United States: 800-461-9330
For all other countries without an international toll-free number: 1-720-514-4400